Last updated: December 23, 2025

Thank you for shopping with Vbland. We are committed to providing you with a smooth and transparent shopping experience. Below you’ll find our policies regarding refunds, returns, cancellations, and deliveries.

Refund & Returns Policy

If you are not fully satisfied with your purchase, we invite you to review our refund and return terms below.

Return Eligibility:
  • You may request a return within 6 hours of receiving your order.
  • Items must be in their original condition and packaging.
Non-Returnable Items:
  • Custom or personalized products.
  • Perishable or expired goods.
  • Items unsealed after delivery due to health or hygiene reasons.
  • Goods mixed with others and cannot be separated.
Refunds:
  • Only regular-priced items are eligible for refunds. Sale items are non-refundable (unless required by law).
  • Refunds will be issued using the original payment method.
  • Refunds are processed within 6 hours after we receive and inspect the returned item.
Return Shipping:

Customers are responsible for return shipping costs and risk.

We recommend using a trackable and insured shipping method.

Gifts:
  • If marked as a gift during purchase and shipped directly to you, you’ll receive store credit for the return.
  • If the order was sent to the purchaser first, we’ll refund the gift giver directly.
Cancellation Policy

You may cancel your order within 6 hours of placing it.

How to Cancel:

Send a clear cancellation request to: info@vblandstudios.com

Refund After Cancellation:
  • Once we confirm cancellation, your payment will be fully refunded using the original payment method.
  • No cancellation fees apply.
Delivery Policy & Methods

We aim to deliver your items promptly and securely.

Order Processing:
  • Orders are processed within 1–2 business days.
Delivery Times:

Varies by location and shipping method selected at checkout.

Delivery Areas:

We currently deliver to all cities within the country.

Shipping Costs:

Calculated based on your location and displayed at checkout.

Delivery Partners:

We deliver through a third-party courier or delivery company.

Delivery Issues:

If you face any problems such as delays, damages, or incorrect items, contact us immediately:

Notes:
  • Please ensure your address is accurate to avoid delays.
  • Delivery times may be affected by public holidays, weather, or unforeseen events.
Contact Us

If you have any questions about our policies, feel free to reach out:

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